Water Operator

H2O Innovation
Mailing Address: P.O. Box 1209
Spring, TX 77383-1209
Physical Address: 27335 West Hardy Rd.
Suite 101
Spring, TX 77373

Customer Service Hours
Monday – Friday, 8:00 a.m. – 4:15 p.m.
(281) 353-9756

Disclosure Request: disclosurerequest@h20innovation.com

Set Up New Water Service

Please contact the District’s water operator, h2o Innovation, at (281) 353-9756 to set up new service or by visiting their office at 27335 West Hardy Rd., Suite 101, Spring, TX 77373, Monday through Friday from 8:00 a.m. to 4:15 p.m.

As part of the application process, proof of ownership (i.e. HCAD statement, current mortgage statement, or closing documents) or non-owners, a lease must be provided to assure the account is being set-up in the proper name or names. The name on ownership or lease paperwork MUST be the same name that the account will be setup in.

Payment Options

The Board of Directors of HCWCID 136 are pleased to announce that we have a number of ways to pay your water bill. Some of the payment options have fees associated with them. The fees are charged to the customers who use the service and are paid by the customer directly to the service provider. Here are the ways you may pay your water bill:

  • Online Bill-Payment:
    If your account is past due and scheduled for disconnection, additional fees will not update for 24 hours on-line.
    If your account is past due, please call in with your confirmation number.
    Once you have established a user name and password, you are able to view your account information and pay your water bill by debit/credit card or electronic check online. Please note that you will be charged a 3% processing fee when paying with a debit/credit card. Also, when paying with an electronic check, you will be charged a $1.00 per transaction fee.
  • U.S. Postal Service:
    Please include your payment stub, write your account number on the check, and mail your payment to:

      Harris County WCID 136
      P. O. Box 2569
      Spring, TX 77383
  • Payment by Phone:
    Make a one time payment by Debit/Credit Card by calling our Customer Care Department at 281-353-9756. Please note that you will be charged a 5% processing fee when paying with a debit/credit card.
  • Monthly Auto-Pay from your checking account or your credit card:
    Set up a monthly Debit from your checking account or from your credit card for payment of your utility bill by signing up online. You will need to set up a user name and password for your account if one has not already been established.

Please note that all such fees are added by a third party processor and NOT by your District or by H2O Innovation.

Please note that neither the District nor the Providers listed above will be responsible for your payments being late. It is recommended that you contact H2O Innovation’s office to pay any bill that is unpaid and has a due date within two days. Call H2O Innovation at (281) 353-9809 for further information.

Useful Water Conservation Links